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Marketing Texts to Customers (SMS Program)

Text me appointment updates from [Business name] via PestShift. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Privacy · Terms
Yes, [Business name] may text me offers, review requests and win-back reminders. Up to 4 msgs/month. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. Privacy · Terms
The opt-in exactly as customers see it on a pest control business's online booking page (https://www.pestshift.com/book/[business]), under the phone field. [Business name] is that business's name. Both boxes are unticked by default and optional. The second box, for marketing texts, is separate from appointment texts and is never required to book.

Program: review requests, offers and win-back reminders from a pest control business to its own customers. Sender: PestShift (Designaxe LLC dba PestShift), on behalf of the pest control business the customer booked with. Every text names that business and ends with “Reply STOP to opt out.”

How customers opt in

  • On the booking page: by ticking the second, optional box shown above when they book online. It is unticked by default and ticking it is not required to book or to buy anything. We record the time, the source and the exact version of the words shown.
  • In writing to the business: the business owner can record a customer's written permission (a signed form, or the customer's own email or text) in PestShift. Verbal permission is not accepted for marketing texts.

Agreeing to appointment texts does not agree to marketing texts. Customers who never ticked the marketing box, and have not given written permission, get no marketing texts.

What is sent

  • Up to 4 messages per month. Message frequency varies.
  • Sent between 9 AM and 6 PM in the business's time zone.
  • US phone numbers only.

Examples:

  • Review request, after a completed visit: [Business name] via PestShift: Thanks for having us out today, [First name]! Would you leave us a quick Google review? [Google review link] Reply STOP to opt out.
  • Win-back, to a customer with no visit in 6+ months: [Business name] via PestShift: Hi [First name], it's [Business name]. It's been a while since your last pest service. Want us to come back out? Reply or call [business phone]. Reply STOP to opt out.

How to stop or get help

  • Reply STOP to opt out at any time. You'll get one confirmation: PestShift: You're unsubscribed and won't get more texts from this number. Reply START to resubscribe. A STOP ends marketing texts for good: replying START does not turn them back on.
  • Reply HELP for help: PestShift texts on behalf of your pest control company. Up to 4 msgs/month. Msg & data rates may apply. Help: attila@pestshift.com. Reply STOP to opt out. Or email attila@pestshift.com.
  • Message and data rates may apply.
  • Carriers are not liable for delayed or undelivered messages.

Your phone number and privacy

Mobile numbers and SMS opt-in data and consent are never shared with, sold or rented to third parties or affiliates for their marketing or promotional purposes. See the Privacy Policy (section 3.5) and the Terms of Service (section 5.1). Texts to PestShift account holders are a separate program: https://www.pestshift.com/sms.